Technical Solutions

Ar Netserv each solution is tailored to our client's specific requirements, uniquely focused to meet their business needs.

Over the years we have established a complete service model, providing support for both local and global clients. In addition, we offer a mixture of engagements including remote, field, onsite, or fully outsourced support. We assist our clients by aligning their IT systems with their business objectives, thereby increasing productivity with a first-grade support infrastructure designed to improve end-user experience.

We further decrease IT complexity by providing integrated support services through technology specialists who rise to meet new challenges when required. Access to progressive technical skills from a single contact, site risk assessments, preferred vendor management as well as our ability to communicate a clear technology roadmap. Each solution is tailored to our client’s specific requirements, uniquely focused to meet their business needs.

Managed IT Services

With over 20 years of experience in planning, project management, design, and implementation in setting up IT network infrastructures to provide an IT system that ensures high availability, stability, reliability, performance, and redundancy but more importantly the correct fit for your business needs.

We are more than just an IT service management company servicing Durban, Cape Town, and Johannesburg, as well as international clients. We understand how to use technology to help Small and Medium-sized businesses become more agile and scale up.

Network Architectures

The correct IT network is the foundation of a solid IT system. Not having the correct network setup (cabling or wireless) will negatively impact reliability and performance. Business owners often want to have amazing IT systems but have inferior infrastructure.

It’s like wanting to drive a formula one car on a dirt road. You have to build the infrastructure to support a converged digital world of Voice, Video and Data on any device.

Cyber Security

Microtik, FortiGate, and Microsoft Partner with a dedicated cybersecurity team that proactively manages and monitors clients’ tasks to eliminate risks. Our Approach to Cyber Security starts by conducting a Security Review and Assessment of your business. This helps us understand the various ways users access data and then we review how the business protects their data and their users from various digital risks. We help educate our clients to protect themselves from the always-evolving threats and risks to businesses.

Data Protection

Data is the lifeblood of any business. Not protecting it is a massive risk and can be detrimental to any business. Issues such as ransomware (encrypting data), data being lost due to user negligence, or a disgruntled user are common and need to be managed. Protecting your digital assets is of the utmost importance.

Our data protection model is designed with multiple layers of security and redundancy as well as added layers of Cyber Security and proactive monitoring of backups via a monitoring tool along with emails to advise on the success or failure of backups

Need a Solution

Get in touch with us at Netserv we have over 20 years of experience in planning, project management, design, and solution implementation. We are here to help you.